Over 90% of orders are processed and shipped the day payment is received. Items sold by Totten Autographs are guaranteed 100% authentic and come with Totten's Certificate of Authenticity (COA). We are members in good standing with the Universal Autograph Collectors Club (UACC) #6946.
Signed items may be returned to us (in their original condition and packaging) within 14 days for reasons of authenticity only. Buyers seeking a refund must request a return authorization and provide Totten's with the name of the authenticating source used on the signed item in question. Shipping charges cannot be refunded.
We accept personal checks, postal and bank money orders and PayPal payments (which are preferred). All personal checks will be held for 7 days for bank clearance before shipment can be made. PayPal payments afford the fastest shipping to our customers.
The Internet being the fragile environment that it is, Drew Totten Autographs cannot be held responsible for server down time, or your inability to access our site. Notifications sent by email may take longer than expected, and cannot be counted on to inform you of an item's status. In the event of technical problems, we reserve the right to cancel, restart, or extend an auction as the circumstances may dictate.
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